Provence

Effective for plans purchased as of August 1, 2020:

Tauck's Guest Protection

Tauck's Guest Protection provides you with cancellation protection before your journey begins as well as insurance benefits while you are traveling. Guest Protection includes the following:

Cancellation Waiver – Provided by Tauck:

Under Tauck's Cancellation Fee Waiver you can cancel your tour for ANY REASON up to the day before departure and receive a money-back refund (except in Extreme Circumstances*) on the land tour cost, based on your original method of payment.

*Extreme Circumstances: In the event of an act of God, war (whether declared or undeclared), terrorism, accident, natural disaster, outbreak of disease, or other event or circumstance beyond our control that contributes to or results in cancellation rates above our historical cancellation rates in the absence of such event or occurrence, Tauck reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Tauck journey.

Travel Insurance Benefits – Underwritten by United States Fire Insurance Company.

• Trip Cancellation – If you must cancel your tour due to a covered reason, the plan provides coverage for the amount you paid for your travel arrangements. Since the non-insurance cancellation waiver takes care of the land package cancellation fees already, this benefit reimburses the airfare cancellation charges up to the value of your original airfare purchase.
  
  
• Trip Interruption – If you have to interrupt your tour for covered reasons, the plan provides reimbursement to catch up to your tour or return home.
  
  
• Travel Delay – Provides reimbursement for missed, prepaid travel arrangements if you are delayed by a common carrier, natural disaster, unannounced strike, or other reasons as cited in the plan.
  
  
• Medical Expense – Reimburses covered medical expenses incurred in the event you become injured or sick during your trip. 
  
  
• Baggage / Personal Effects Protection – Provides reimbursement in the event your luggage or personal effects are, lost, stolen, damaged or delayed during your trip.

• Worldwide Emergency Assistance Services – Provided by Carefree Travel Assistance; 24-hour emergency telephone assistance hotline for medical and travel related problems.

The cost of Tauck's Guest Protection is:

$269 per person – Costa Rica tours and Mystical Peru

$335 per person – Most Tauck Bridges Europe land tours

$359 per person – A Week in Europe tours

$459 per person – Most Europe land tours; Grand European Family Holiday

$459 per person – Cuba: Connecting with People and Culture

$559 per person – New Zealand: A North & South Island Adventure; Australia Adventure: Kangaroo Island, Tasmania & Sydney

$569 per person – Tanzania: A Grand Family Safari

$659 per person – Asia land tours; India's Golden Triangle, Udaipur & Mumbai

$669 per person – Africa land tours; Israel and Jordan; Egypt and Jordan land tours; Grand Australia and New Zealand

$699 per person – A Portrait of India; Northern India & Nepal

This protection provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

This optional Guest Protection must be requested at time of booking and fee must be included with initial payment. Fees are based on costs as of August 2020, and are subject to change. Details will be provided with written confirmation of your tour reservation. Guest Protection does not protect travel agent commissions. Reimbursements will be made according to original method of payment. The amount of any refund shall be reduced by any recoveries obtained by you from any third parties.

The Guest Protection plan waives cancellation fees outlined below, provided we are notified of cancellation before your tour departs. Tour cancellation fees are waived regardless of reason, without written notice, and Tauck will refund land tour cost.

If You Have to Cancel

Cancellations Fees – Regardless of reason, cancellations result in costly charges from our travel and hotel providers covering penalties and fees incurred by canceling confirmed bookings. Therefore, the following fees apply.

Guests choosing to purchase Tauck's Guest Protection will incur cancellation penalties as follows:

Loss of Guest Protection fee, per person 

Guests choosing not to purchase Tauck's Guest Protection will incur cancellation penalties per person as follows:

60 days or more before departure:

$350 per person – Costa Rica tours; Mystical Peru

$600 per person – Cuba: Connecting with People and Culture; Africa land tours; Asia land tours; Australia / New Zealand land tours; Egypt and Jordan land tours; Israel and Jordan; India's Golden Triangle, Udaipur & Mumbai; Europe land tours

$1000 per person – A Portrait of India; Northern India & Nepal

59-8 days before departure:

$600 per person – Costa Rica tours and Mystical Peru

$900 per person – Cuba: Connecting with People and Culture; Europe land tours

$1250 per person – Africa land tours; Israel and Jordan; Egypt and Jordan land tours; Australia / New Zealand land tours; Asia land tours; India's Golden Triangle, Udaipur & Mumbai

$1500 per person – A Portrait of India; Northern India & Nepal

7-1 days before departure:

$900 per person – Costa Rica tours; Mystical Peru

$1500 per person – Europe land tours; Cuba: Connecting with People and Culture; 

$2000 per person – Africa land tours; Israel and Jordan; Egypt and Jordan land tours; Australia / New Zealand land tours; Asia land tours; A Portrait of  India; Northern India & Nepal

Time of cancellation will be when notice is received in our Wilton Woods, CT office.

In the event of an unforeseen circumstance beyond our control, Tauck reserves the right to amend the cancellation terms outlined herein.

Note: All Guests, regardless of residency, who book a Tauck journey have the option of purchasing the Cancellation Waiver provided by Tauck in the event they need to cancel their trip after making their reservations. Tauck's Guest Protection, which includes both the Cancellation Fee Waiver and the Travel Insurance Benefits and Assistance Services described above, is not available to residents of Puerto Rico.

To obtain your state-specific Certificate of Insurance that contains the complete terms, conditions, limitations and exclusions of the certificate, visit http://www.affinitytravelcert.com/docs/TACGPPINTL